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Social Listening and Sac 3.0

Social Listening, Monitoring and Customer Service: Your brand active in the conversation.

The social listening strategy, or social media monitoring, is directly linked to your content strategy, or should be. Monitor the conversation, understand the audience's feelings, measure feedback on products and services, and above all, classify and separate this conversation so that insights emerge that feed the business and content strategy.

The social listening strategy is an integral part of the overall social media strategy comprising the following disciplines:

Cases withbran dlistening and active social media monitoring

These are just a few examples of how our dedicated teams have made a difference to our clients.

#DuetoSurpresaAli

Is there a greater prize than being recognized by Veveta as the greatest revelation in Brazilian music? Yes, Aliexpress will reward you for it! Come and check out this brand activation that made the TikTokers reveal their talent for music.

Cyber Sport’s popular award

At the end of 2019, we created the Betway Awards first edition. The award for the 2019 E-Sports season highlights, in the CS-GO modality, it was a pioneer in the industry among the sponsoring brands. Voted for by popular vote and presented by a big name in the national esports scene, the public's favorites were chosen with more than 55,000 votes.

Your next Volkswagen

Volkswagen Financial Services encompasses brands such as Volkswagen, Audi, MAN and Ducati, and is the German automaker's financial solutions division. We take care of a complex social media operation, which, in addition to strategy and content for the group's brands, monitors sentiment and conversations around financial products. We also take care of the digital relationship between the brand and consumers, delivering complete and intelligent management of social channels on a monthly basis.

History made every day

The History Channel is an audience phenomenon that brings the past and the present together as history happens. Our mission on social media is to connect historical facts with trends, conversations and digital issues in real time, while at the same time monetizing content on the main video platforms.

#TipoPechincha AliExpress

The AliExpress campaign on TikTok that created more than 2 billion views by making everyone dancing and cutting prices.

Content is King!

Read more about brand listening strategies

Monday, 16 de August de 2021

Quando você pensa em uma ótima campanha de Marketing Digital no Instagram é preciso prestar atenção em uma série de pontos que fazem a diferença por lá Seja com as diversas formas de criação de conteúdo as tendências e trends o engajamento o IGTV o Reels sua estratégia sempre poderá...

Monday, 25 de January de 2021

Falar de Marketing Digital sempre traz diversos assuntos à tona e não é diferente quando escutamos o termo Automação de Marketing Mas afinal o que é Automação de Marketing e quais os benefícios de utilizar este recurso para atingir potenciais clientes de uma só vez É disso que vamos falar...

Sunday, 10 de March de 2019

O marketing digital está vivo com o som da música Com plataformas digitais possibilitando a divulgação de artistas conhecidos e estreantes empresas podem utilizar a relação íntima que temos com músicas para impulsionar campanhas Hoje milhares de pessoas utilizam plataformas de streaming para escutar e assistir os vídeos musicais dos...

Come join our team

Shall we talk about your account?

Here, much more than an agency, you will have a social media team of your own. Let's discuss the ideal structure for your brand to take off in digital?